Shipping policy

Last Updated: 04th Feb 2026

Welcome to ShopBlix.com. We are committed to delivering your fashion orders quickly, safely, and reliably. This Shipping Policy explains how orders are processed, shipped, and delivered, along with important information regarding shipping timelines, charges, tracking, and customer responsibilities. By placing an order on ShopBlix.com, you agree to the terms outlined below.

1. About ShopBlix

ShopBlix.com is an online fashion apparel store dedicated to offering stylish, affordable, and quality clothing for men, women, and kids. Our goal is to ensure a smooth shopping and delivery experience for customers across India.

Business Address:
Cossimbazar, Kalikapur Kadamkhandi
P.O. – Cossimbazar Raj
P.S. – Berhampore
District – Murshidabad
West Bengal – 742102
India

Email: shopblix01@gmail.com
Phone: 9091213090

2. Shipping Coverage Area

Currently, ShopBlix.com ships orders across India. We deliver to most serviceable PIN codes through our trusted courier partners.

Please note:

  • Some remote or rural locations may have limited delivery availability.

  • Delivery timelines may vary depending on your location and courier serviceability.

If your area is not serviceable, our customer support team will contact you after order placement.

3. Order Processing Time

All orders placed on ShopBlix.com are processed after successful payment confirmation (except Cash on Delivery orders, which are verified before dispatch).

Processing Timeline:

  • Order Processing Time: 1–3 business days

  • Orders placed on Sundays or public holidays are processed on the next business day.

  • During sales, festive seasons, or high-volume periods, processing times may be slightly extended.

Once your order is processed and shipped, you will receive a confirmation message via SMS or email containing tracking details.

4. Shipping Time & Delivery Duration

Delivery time depends on your location and courier partner performance.

Estimated Delivery Timeline:

  • Metro & Tier 1 Cities: 3–5 business days

  • Tier 2 & Tier 3 Cities: 4–7 business days

  • Remote / Rural Areas: 6–10 business days

These timelines are estimates and may vary due to:

  • Weather conditions

  • Courier delays

  • Government restrictions

  • Local logistics issues

ShopBlix.com is not responsible for delays caused by external factors beyond our control.

5. Shipping Charges

Shipping charges, if applicable, are calculated at checkout and displayed before payment confirmation.

Shipping Fee Structure:

  • Standard Shipping: Charges vary depending on product weight, size, and delivery location.

  • Free Shipping: Occasionally offered during promotions or on selected products.

Any applicable shipping charges are non-refundable once the order has been shipped.

6. Cash on Delivery (COD)

ShopBlix.com offers Cash on Delivery (COD) for eligible PIN codes and products.

COD Guidelines:

  • COD availability depends on courier serviceability.

  • COD charges (if any) will be clearly shown at checkout.

  • Customers must pay the full order amount at the time of delivery.

  • Repeated refusal of COD orders may result in COD option being disabled for future purchases.

7. Order Tracking

Once your order is shipped, you will receive tracking details via SMS or email.

You can track your order:

  • Using the tracking link provided

  • By contacting our customer support team

Tracking information may take up to 24 hours to become active after dispatch.

8. Courier Partners

ShopBlix.com works with reliable third-party courier and logistics partners to ensure safe delivery of your orders.

Courier partner selection is based on:

  • Delivery location

  • Product type

  • Service availability

We reserve the right to change courier partners without prior notice to ensure timely delivery.

9. Packaging & Safety

All products are carefully packed to prevent damage during transit.

Our packaging standards ensure:

  • Clean and hygienic packing

  • Protection against dust, moisture, and handling damage

If you receive a package that appears damaged or tampered with, please do not accept it and contact us immediately.

10. Address Accuracy & Customer Responsibility

Customers are responsible for providing accurate and complete shipping details at checkout.

Please ensure:

  • Correct name

  • Full address with PIN code

  • Active mobile number

ShopBlix.com is not responsible for delivery failures due to:

  • Incorrect address

  • Incomplete details

  • Unreachable phone number

If an order is returned to us due to incorrect address details, re-shipping charges may apply.

11. Failed Delivery Attempts

Our courier partners usually attempt delivery 2–3 times.

If delivery fails due to:

  • Customer unavailability

  • Incorrect address

  • Refusal to accept delivery

The order may be returned to our warehouse. In such cases:

  • Refunds (if applicable) will be processed after deducting shipping charges.

  • COD orders refused at delivery may not be eligible for future COD purchases.

12. Delivery Confirmation

Once the courier marks the order as delivered, it is considered successfully completed.

If you believe your order has been marked delivered but not received:

  • Contact us within 48 hours of delivery status update.

  • Late claims may not be accepted by courier partners.

13. Delays & Unforeseen Circumstances

Delivery delays may occur due to:

  • Natural disasters

  • Strikes

  • Government regulations

  • Pandemics or emergencies

ShopBlix.com will keep customers informed of major delays whenever possible but cannot be held liable for such situations.

14. Shipping During Sales & Festivals

During promotional events, festive seasons, or clearance sales:

  • Order processing and delivery times may be longer than usual.

  • High order volumes can cause temporary delays.

We appreciate your patience during such periods.

15. International Shipping

Currently, ShopBlix.com does not offer international shipping. We only deliver within India.

16. Lost or Missing Shipments

If your order is lost in transit:

  • We will investigate with the courier partner.

  • Resolution may take 7–10 business days.

  • A replacement or refund will be issued after confirmation, as per company policy.

17. Partial Shipments

In some cases, orders containing multiple items may be shipped separately due to:

  • Stock availability

  • Warehouse logistics

You will be notified if your order is shipped in parts, and tracking details will be shared accordingly.

18. Changes to Shipping Policy

ShopBlix.com reserves the right to update or modify this Shipping Policy at any time without prior notice.

Any changes will be posted on this page and will apply to orders placed after the update date.

19. Contact Us

For any shipping-related questions, concerns, or assistance, please contact us:

ShopBlix Customer Support
📧 Email: shopblix01@gmail.com
📞 Phone: 9091213090
📍 Address:
Cossimbazar, Kalikapur Kadamkhandi
P.O. – Cossimbazar Raj
P.S. – Berhampore
District – Murshidabad
West Bengal – 742102

Thank You for Shopping with ShopBlix.com

We appreciate your trust in ShopBlix and look forward to delivering fashion that fits your style and expectations.